Review of research on organizational culture in health care system
DOI:
https://doi.org/10.2478/pielxxiw-2018-0013Keywords:
organizational culture, nursing, management in nursingAbstract
REVIEW OF RESEARCH ON ORGANIZATIONAL CULTURE IN HEALTH CARE SYSTEM
Introduction. Organizational culture is an ambiguous concept, it reflects norms and values considered important in a given society. It is subject to the influence of internal and external factors, as well as its technical and organizational solutions. It is considered a significant factor in the organization’s success and sets the direction of most of its members’ activities.
Aim. The aim of the work was to present a review of research on organizational culture in the health care system based on the literature.
Methods. The article is in the form of an unsystematic review. The medical databases PubMed, Scopus, Web of Science and Google Scholar have been reviewed (from January 1963 to January 2017).
Results. The concept of organizational culture in the management literature for the first time was defined in the 1950s. The subject of research on organizational culture in the health care system and subsystem of nursing was mainly dealt with in North America and Western Europe. In Poland, the study of organizational culture in the nursing sector was analyzed in relation to the mental burden of nurses. The review of the literature shows that organizational culture affects many elements of the professional work of nurses, such as; efficiency, quality, mental stress, burnout, the occurrence of work-related diseases, and also is associated with satisfaction with care and a sense of security.
References
1. Cameron KS, Quinn RE. Kultura organizacyjna – diagnoza i zmiana. Kraków: Oficyna Ekonomiczna; 2003.
2. Nogalski B, Szpitter A. Kultura organizacyjna w zarządzaniu organizacją wielokulturową. [w:] Mikuła B, red. Historia i perspektywy nauk o zarządzaniu. Kraków: Wydawnictwo Fundacja UE w Krakowie; 2012, s.225-236.
3. Szeptuch A. Pomiar kultury organizacyjnej w organizacjach ochrony zdrowia. E-mentor. 2016; 3(65): 60-67.
4. Jacobs R, Manion R, Davies H, et. al. The relationship between organizational culture and performance in acute hospitals. Soc Sci Med. 2013; 76: 115-125.
5. Pagórski P, Walicka-Nowaczyk N. Kultura organizacyjna i jej wpływ na właściwe postawy pracownicze w podmiocie leczniczym. Piel Pol. 2012; 3(45): 160-169.
6. Wójtowicz A. Istota i modele kultury organizacyjnej – przegląd koncepcji. ZN MWSE w Tarnowie. 2004; 5: 159-171.
7. Chmielewska-Muciek D. Dyskusja nad pojęciem kultury organizacyjnej. Ann. UMCS. 2009; 43, 20: 317-331.
8. Cooper D. Improving safety culture. A practical guide. London: John Wiley & Sons Ltd; 1998.
9. Smolarek M, Sipa M. Klimat organizacyjny jako przejaw kultury organizacyjnej w małych przedsiębiorstwach. ZN WSH Zarządzanie. 2015; 4: 301-315.
10. Rosenthal M, Hall K, Bussières J-F et. al. Professional Culture and Personality Traits of Hospital Pharmacist cross Canada: A Fundamental First Step in developing Effective Knowledge Translation Strategies. Can J Hosp Pharm. 2015; 68(2): 127-135.
11. Gershon RRM, Stone PW, Zeltser M. Organizational Climate and Nurse Health Outcomes in the United States: A systematic Review. Ind Health. 2007; 45: 622-636.
12. Jafree SR, Zakar R, Zakar MZ, et.al. Nurse perceptions of organizational culture and its association with the culture of error reporting: a case of public sector hospitals in Pakistan. BMC Health Serv Res. 2016; 16(3). Doi: 10.1186/s12913-015-1252-y.
13. Günes ÜY, Gürtek Ö, Sönmez M. A survey of the patient safety culture of hospital nurses in Turkey. Collegian. 2016; 23(2): 225-232.
14. Mijakoski D, Karadzinska-Bislimovska J, Basarovska V. Burnout, Engagement and Organizational Culture: Differences between Physicians and Nurses. MJMS. 2015; 3(3): 506-513.
15. Zachariadou T, Zannetos S, Pavlakis A. Organizational culture in the primary Healthcare setting of Cyprus. BMC Health Serv Res. 2013; 13: 112.
16. Guidet B, González-Romá V. Climate and cultural aspects in intensive care units. Critiacal Care 2011; 15: 312-319.
17. Körnel M, Wirtz MA, Bengel J, et.al. Relationship of organizational culture, teamwork and Job satisfaction in interprofessional teams. BMC Health Serv Res. 2015; 15: 243-255.
18. Hahtela N, McComark B, Paavilainen E, et.al. The Relationship of Workplace Culture With Nursing-Sensitive Organizational Factors. JONA 2015; 45 (7/8): 370-376.
19. Callen JL, Braithwaite J, Westbrook JI. Cultures in hospitals and their influence on attitudes to, and satisfaction with, the use of clinical information system. Soc Sci Med 2007; 65: 635-639.
20. Scott T, Mannion R, Davies R, Marshall M. The Quantitative Measurement of Organizational Culture in Health Care: A Review of the Available Instruments. BMC Health Serv Res. 2003; 38(3): 923-945.
21. Kondyba-Szymański P, Irzyniec T. Kultura organizacyjna a psychiczne obciążenie pracowników na przykładzie wybranych placówek służby zdrowia. Zdr Publ. 2007; 117 (3): 232-236.
22. Stone P, Gershon R. Organizational Climate and Occupational Health Outcomes in Hospital Nurses. Int J Occup Environ Med. 2007; 49(1): 50-58.
23. Minvielle E, Aegerter P, Dervaux B et.al. Assessing organizational performance in intensive care units: A French experience. J Crit Care. 2008; 23(2):236-244.
24. Banaszak-Holl J, Castle NG, Lin MK, et.al. The Role of Organizational Culture in Retaining Nursing Workforce. The Gerontologist, 2015; 55(3): 462-471.
Published
Issue
Section
License
Copyright (c) 2018 Authors
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.
