Vol. 18 No. 1(66) (2019), Artykuły
Vol. 18 No. 1(66) (2019)

Socio-demographic and work-related determinants of the social competence of professionally active nurses

Artykuły
Published 2019-06-03
Agnieszka Chrzan-Rodak
PhD student, Department of Family Medicine and Environmental Health, Department of Oncology and Community Nursing, Faculty of Health Sciences, Medical University of Lublin/ Doktorant, Zakład Medycyny Rodzinnej i Pielęgniarstwa Środowiskowego, Katedra Onkologii i Środowiskowej Opieki Zdrowotnej, Wydział Nauk o Zdrowiu, Uniwersytet Medyczny w Lublinie
https://orcid.org/0000-0001-8786-4079
Barbara Ślusarska
Department of Family Medicine and Community Nursing, Department of Oncology and Environmental Health, Faculty of Health Sciences, Medical University of Lublin/ Zakład Medycyny Rodzinnej i Pielęgniarstwa Środowiskowego, Katedra Onkologii i Środowiskowej Opieki Zdrowotnej, Wydział Nauk o Zdrowiu, Uniwersytet Medyczny w Lublinie
https://orcid.org/0000-0003-0101-9216
Grzegorz Nowicki
Department of Family Medicine and Community Nursing, Department of Oncology and Environmental Health, Faculty of Health Sciences, Medical University of Lublin/ Zakład Medycyny Rodzinnej i Pielęgniarstwa Środowiskowego, Katedra Onkologii i Środowiskowej Opieki Zdrowotnej, Wydział Nauk o Zdrowiu, Uniwersytet Medyczny w Lublinie
https://orcid.org/0000-0002-0503-8847
Marlena Ogórek
PhD student, Department of Paediatric Nursing, Faculty of Health Sciences, Medical University of Lublin/Doktorant, Katedra i Zakład Pielęgniarstwa Pediatrycznego, Wydział Nauk o Zdrowiu, Uniwersytet Medyczny w Lublinie
https://orcid.org/0000-0001-9937-2274
Danuta Zarzycka
Department of Paediatric Nursing, Faculty of Health Sciences, Medical University of Lublin
https://orcid.org/0000-0001-7544-4181
Barbara Niedorys
PhD student, Department of Family Medicine and Environmental Health, Department of Oncology and Community Nursing, Faculty of Health Sciences, Medical University of Lublin
Ewelina Dziedzic
The College of Business and Entrepreneurship in Ostrowiec Świętokrzyski

Abstract

SELECTED SOCIO-DEMOGRAPHIC AND WORK-RELATED DETERMINANTS OF THE SOCIAL COMPETENCE OF PROFESSIONALLY ACTIVE NURSES

Introduction. Social competence is a soft skill that allows, among other things, for better communication with the patient, establishing and maintaining a therapeutic relationship and motivation of the patient. Social competence is a guarantee of care quality and a high level of satisfaction of the patient and his or her family, when it comes to the care provided. Social competence also has a positive impact on nurses, because it is a factor protecting them from burning out, and facilitating cooperation in the therapeutic team.

Aim. The aim of the study was to assess the level of social competence of professionally active nurses as well as to determine relationship between social competence and selected socio-demographic and work-related factors.

Material and methods. The present study included 291 nurses from the economically active population, aged from 23 to 63 years. Diagnostic survey and Social Competence Questionnaire by Anna Matczak (SCQ) were used in this study.

Results. As many as 37.8% of participating nurses demonstrated high levels of social competence (7th-10th sten) in intimate situations. Average levels (5th-6th sten) were characteristic for 40.5% of respondents in social exposure situations. When it comes to social competence in situations requiring assertiveness they were typically at average level (5th-6th sten) with 39.9% of nurses fitting this score. The overall result for social competence of nurses was low (36.1% of respondents) and average (34.4%). Place of residents and the postgraduate education were among the socio-demographic factors that determined significantly higher levels of social competence among nurses.

Conclusions. Nurses represent low and average levels of social competence. There is a further need for research on social competence among nurses and implementation of training programs that will help them develop higher levels social skills.

Selected socio-demographic and work-related determinants of the social competence of professionally active nurses.pdf

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